Frequently Asked Questions
Everything you need to know about getting started, connecting your store, and scaling with Wispasend.
Can my WhatsApp business number get banned using Wispasend?
No. Unlike risky Chrome extensions or unofficial bot scripts that scrape WhatsApp Web, Wispasend operates through compliant cloud architecture designed to protect your phone number from bans.
How does 0% markup fee work?
Other WhatsApp marketing tools tack on a 20% to 30% surcharge on top of every message you send. Wispasend charges 0% markup. You get wholesale conversation rates without any hidden middleman surcharges.
Can I keep using my current WhatsApp number?
Yes! You can either connect your existing WhatsApp Business number, or register a dedicated new virtual business number during our 2-minute onboarding flow.
How easy is setup with Shopify or WooCommerce?
Setup takes less than 2 minutes. You simply input your store URL, activate our webhook, and your automated cart recovery sequences will start monitoring checkout drop-offs immediately.
Can human staff jump into an ongoing AI chat?
Yes! Inside your Wispasend Shared Team Inbox, any support agent can see conversations in real time and take over from the AI with a single click.
Still have questions?
Our technical team is available 24/7 to answer your questions and assist with onboarding.
Chat with Technical Support ➔